THIS WEB SITE IS OWNED AND MAINTAINED BY THE BRITISH COLUMBIA GOLF MARKETING ALLIANCE (“The BCGMA” “WE” OR “US”).

At the BCGMA, your right to privacy is important to us. The BCGMA does not sell, trade or rent your personal information to others. Your information is collected for the sole purpose of facilitating The BCGMA communication with you.

CONTACT US

If you have any questions about this information or would like to contact us to exercise your rights, please contact us via: marketing@golfinbritishcolumbia.com

CONTACT FORMS
Our website contains contact forms with which you can send us messages. The transfer of your data is encrypted via SSL technologies.

All data fields marked as mandatory are required for processing your request. If they are not provided, your request cannot be carried out. The provision of any additional data is voluntary. Alternatively, you can also send us a message to the contact e-mail address. 

NEWSLETTER
In the following section, we will inform you about our newsletter as well as other types of business emails and electronic communications and your right to object. By subscribing to our newsletter, you agree to receive it and you agree to the processes described below.

We do not include the following information under the term “advertising communication”: Information about technical and organizational processes and information relating to the provision of services to our users.

To subscribe to our newsletter, use the double opt-in procedure, which serves to confirm your e-mail address. This confirmation is required so that no one can register with an e-mail address that does not belong to them. Subscriptions to the newsletter are logged in order to be able to provide evidence of the registration process in accordance with statutory requirements. This includes the storage of the login itself, the time of confirmation, as well as the IP address. Any changes to your data stored with the service provider that sends the newsletters are also logged. Newsletters are sent with the help of Constant Contact. (Constant Contact Privacy Policy)

You have the right to require us to cease the communication of advertising or marketing material to you by unsubscribing. We will do all we reasonably can to ensure that your request is complied with in a timely fashion

COOKIES
We use cookies on our website. Cookies are small text files that are stored by your browser when you visit a website. This identifies the browser used and can be recognized by our web server. Insofar as this use of cookies results in the processing of personal data. This manner of processing serves our legitimate interest in making our website more user-friendly, effective and secure.

Most of the cookies we use are known as “session cookies”. They are deleted after the end of your visit. Other cookies (“persistent cookies”) are automatically deleted after a specified period, which may vary depending on the cookie. You can delete cookies at any time in the security settings of your browser. You can object in principle to the use of cookies through your browser settings.

We may allow our service provider to place cookies on your devices and collect the IP address of your devices, which provides our service provider with your general location data. Our service provider may use this data to serve you with advertisements, on our website or elsewhere online, and to report to us on an aggregated basis on the effectiveness of our advertisements at inspiring tourists to travel to British Columbia and provide us with statistics on visitors to British Columbia (for instance, where they are coming from). In order to do so, our service provider may combine your IP address with other information that our service provider has obtained from other sources, as permitted by law.

All website visitors who visit the site for the first time are presented with a persistent notice banner appearing at the bottom of all webpages that provides you the option to accept the use of cookies by clicking ‘I understand’, AND provides you the option to view cookie settings within a Cookie Preference Centre, to manage your consent preferences for all types of cookies we use on our websites (Performance Cookies, Functional Cookies, Targeting Cookies). With the exception of Strictly Necessary Cookies, all other types of cookies may be turned ‘on’ or ‘off’ by you. The notice banner will remain  until you interact with it by clicking ‘I understand’, make selections within ‘Cookie Settings’, or close it using the ‘x’.  By default, all cookies are set to ‘on’, with the exception of website visitors whose location is determined by IP detection to be within the European Union. EU residents have all optional cookies set to ‘off’ by default.

FACEBOOK PIXEL

We use the Facebook Pixel on our website.

This allows user behaviour to be tracked after they have been redirected to the provider’s website by clicking on a Facebook ad. This enables us to measure the effectiveness of Facebook ads for statistical and market research purposes. The data collected in this way is anonymous to us, i.e. we do not see the personal data of individual users. However, this data is stored and processed by Facebook, which is why we are informing you, based on our knowledge of the situation. Facebook may link this information to your Facebook account and also use it for its own promotional purposes, in accordance with Facebook’s Data Usage Policy https://www.facebook.com/about/privacy/. You can allow Facebook and its partners to place ads on and off Facebook. A cookie may also be stored on your computer for these purposes.

You can object to the collection of your data by Facebook pixel, or to the use of your data for the purpose of displaying Facebook ads by contacting the following address: https://www.facebook.com/settings?tab=ads.

GOOGLE ANALYTICS
We use the Google Analytics service from Google to analyze our website visitors. Google uses cookies. The information generated by the cookie about the use of the online product or service by users is generally transferred to a Google server in the USA and stored there. Google will use this information on our behalf to evaluate the use of our online products and services by users, to compile reports on the activities within these online products and services and to provide us with further services associated with the use of these online products and services and the use of the internet. Pseudonymous user profiles can be created from the processed data.

The IP address transmitted by the user’s browser is not merged with other Google data. Users can prevent cookies from being stored by adjusting the settings to their browser software accordingly.

Users can prevent the collection of data generated by cookies by downloading and installing the browser plug-in that is available at the following link:  http://tools.google.com/dlpage/gaoptout?hl=en.

GOOGLE MARKETING SERVICES
On our website, we use the marketing and remarketing services of Google. These services allow us to display advertisements in a more targeted manner in order to present advertisements of interest to users. Through remarketing, ads and products are displayed to users relating to an interest established by activity on other websites within the Google Network. For these purposes, a code is used by Google when our website is accessed and what are referred to as (re)marketing tags are incorporated into the website. With their help, an individual cookie, i.e. a small file, is stored on the user’s device (comparable technologies may also be used instead of cookies). Cookies can be set by various domains, including google.com, doubleclick.net, invitemedia.com, admeld.com, googlesyndication.com or googleadservices.com. This file records which apps users have visited, which content they are interested in and which offers have been used. In addition, technical information about the browser and operating system, referring websites, the length of the visit as well as any additional data about the use of the online products and services are stored.

All user data will only be processed as pseudonymous data. Google does not store any names or e-mail addresses. All displayed ads are therefore not displayed specifically for a person, but for the owner of the cookie. This information is collected by Google and transmitted to and stored by servers in the USA.

One of the Google marketing services we use is the online advertising program Google Ads. In the case of Google Ads, each Google Ads customer receives a different conversion cookie. Cookies can therefore not be tracked through the websites of Google Ads customers. The information collected by the cookie is used to generate conversion statistics for Google Ads customers who have opted for conversion tracking. Ads customers see the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they will not receive any information that personally identifies users.

We may include third-party advertisements based on the Google Marketing Service called DV360. DV360 uses cookies to enable Google and its partner websites to place ads based on users’ visits to this website or other websites on the Internet.

Google services make use of Google’s Tag Manager. For more information about Google’s use of data for marketing purposes, please see the summary page:  https://www.google.com/policies/technologies/ads, Google’s privacy policy is available at https://www.google.com/policies/privacy.

If you wish to object to interest-based advertising by Google marketing services, you can do so using the settings and opt-out options provided by Google:  http://www.google.com/ads/preferences.

Alternatively, you can opt-out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.

MICROSOFT ADS

We use the conversion and tracking tool Microsoft Ads as part of our website. Microsoft stores a cookie on the user’s computer to enable an analysis of the use of our online services. The prerequisite for this is that the user has accessed our website through an ad from Microsoft Ads. This enables Microsoft and us to know that someone has clicked on an ad, has been redirected to our online services and has reached a predetermined target page. We only see the total number of users who clicked on a Bing ad and were then forwarded to the target page (conversions). No IP addresses are stored. No other personal information about the identity of the user will be disclosed.

Users can find further information on data protection and the cookies used at Microsoft Ads in Microsoft’s data protection declaration: https://privacy.microsoft.com/de-de/privacystatement 

If you do not wish to participate in the Microsoft Ads tracking process, you can communicate your objection to Microsoft here: http://choice.microsoft.com/de-DE/opt-out. 

INTEGRATED SERVICES AND THIRD-PARTY CONTENT

We use services and content provided by third parties on our website (hereinafter collectively referred to as “content”). For this kind of integration, it is technically necessary to process your IP address so that the content can be sent to your browser. Your IP address will therefore be transmitted to the respective third-party provider.

In each case, this data processing is carried out to safeguard our legitimate interests in the optimization and the commercial operations of our website.

The Java programming language is regularly used to integrate content. Therefore, you can object to data processing by deactivating Java operations in your browser.

We have integrated content from Google into our website:

“Google Maps” for displaying maps;

“Google Web Fonts” for using Google’s fonts;

“YouTube” for displaying videos.

YOUR RIGHTS

As the person concerned, you are entitled to exercise your rights against us. In particular, you have the following rights:

  • You have the right to request information as to whether or not, and to what extent, we process personal data about you.
  • You have the right to have us correct your data.
  • You have the right to have us delete your personal data
  • You have the right to have the processing of your personal data restricted.
  • You have the right to receive the personal data concerning you that you have provided to us, in a structured, commonly used and machine-readable format and to transmit this data to another controller.

HOTJAR

We may use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users' experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.

You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link. 

CALLRAIL

We use Callrail to track phone calls from our campaigns and website. CallRail collects the information on the callers that call our business through the dedicated phone numbers. This information includes: (1) the caller’s phone number, (2) the name displayed on the Caller ID (when available), and other data that may be correlated through your business customer’s data sources (for example, customer data from CRM systems), personal data sources (social contacts, email inboxes, etc, when such express consent is granted through the use of pop up dialogue boxes to prompt for approvals to access to relevant third party data), and third party data services (for example, White Pages, Contactive, FullContact). The data is collected in order to display relevant caller information related to an incoming phone call. The data is encrypted using TLS encryption and all data cached is deleted and is not stored by CallRail for any longer than necessary for business purposes. We do not share this data outside of the application. CallRail’s privacy policy can be found here: https://www.callrail.com/privacy/

CHILDREN’S PRIVACY
Our website does not target anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

THE BRITISH COLUMBIA GOLF MARKETING ALLIANCE treats all data held with the utmost care, security and confidentiality. If you have any questions or concerns, please contact The BRITISH COLUMBIA GOLF MARKETING ALLIANCE.

WHO CAN I CONTACT ABOUT THIS PRIVACY POLICY OR THE COLLECTION/USE OF PERSONAL INFORMATION?

General questions or comments about our online privacy policy can be directed to:

Chris Elder, Director of Marketing
BC Golf Marketing Alliance
532 1/2 Fisgard Street
Unit #8 - Dragon Alley
Victoria, BC
V8W 1R4
marketing@golfinbritishcolumbia.com